The customer service at Felsing's is excellent. Very easy to work with, can work with your schedule. They make clear the work that needs to be done and are very reasonable. I would highly recommend!
I felt valued as a customer from the very first time I called. My concerns with my car were addressed promptly, service was high quality and finished on schedule.
They are always easy to work with. This last visit, I called and told them what I thought needed to be done. Made the appointment. All the work was done that day. And they called several times to give me updates as to what needed to be fixed and where they were in that process.
Felsings saved me this morning. I stopped before they were open with a flat tire. Pete welcomed me and Joel had my tire filled before I could say Good Morning. Thank you so much!
Delivered a great service for a reasonable price. They communicated well during the process to resolve our car's issue. They delivered on time and within their quote.
I've been taking my cars to Felsings for 20 years. They are honest and thorough. I totally trust them and would recommend them to anyone!
You probably have heard the old saying “A picture is worth a thousand words”. In our case “A video is worth a thousand words”. Welcome to Virtual Vehicle, a system based program that allows you the ability to learn why a service or repair is necessary or recommended, what you might be experiencing due to the issue, and how your service technician can fix the problem.
Virtual Vehicle is an online support program that TECHNET PROFESSIONAL AUTOMOTIVE SERVICE® centers use to simplify the communication between the service advisor and you!
You no longer have to worry about understanding the complexity of today’s vehicles or the language most often used to learn what is needed to service your vehicle. Using simplified animations, Virtual Vehicle displays vehicle parts and systems to illustrate over 300 of the most common customer vehicle concerns.
With Virtual Vehicle, your service advisor can show you why a timing belt needs to be replaced or what effect warped brake rotors have or even why fuel injectors need to be cleaned but more importantly what happens when these types of services are not performed as recommended by the manufacturer’s maintenance schedule.
Next time you stop by or have your vehicle serviced at a TECHNET PROFESSIONAL AUTOMOTIVE SERVICE® center, ask for a Virtual Vehicle tour!